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Terms and conditions:

Terms and conditions

Orders are normally handled within one week. Skanfil members and regular customers will receive the invoice along with the parcel or letter due for payment within two weeks. New customers are normally asked to make a pre-payment. We recommend that new customers use a credit card (Visa or Mastercard).

Shipping for orders amounts to 59 NOK (+ VAT) for postage, handling, and insurance, regardless for shipment weight.
International parcels will have added postage costs. Letters and parcels sent abroad must be cleared by the recipient. Any Norwegian VAT is deducted when invoicing. 

If you receive an invoice, it is important that you pay within the due date. An additional 59 NOK per reminder notice will be added in addition to interest rates.

Claims and returns must be made within 8 days from shipment arrival.

Skanfil members receive a 10 % bonus on our regular stock of stamps, parcels, and accessories. At the end of every calendar year, you’ll get a bonus check amounting to 10% of your overall purchases for the year. The minimum amount for a bonus check is 50 NOK. Included with the bonus check is an order list that you can use to make a purchase using your bonus check. The bonus check must be used within 1 year and being a continued member is required.