What can we help you with?

Payment and shipping:

How do I pay for my items?

Payment can be arranged with cash or credit card at pickup or online through our website. If you are a new customer, we require pre-payment. Returning customers will receive an invoice along with their items.

Can my items be shipped or picked u?

You can choose if you prefer your items to be shipped or picked up at one of our locations on your profile page. Items may be picked up at one of our location for a reduced shipping fee. Please see more information about shipping costs below. 

How much does shipping cost?

Shipping costs will depend on the weight and size of the item. Standard shipping with Bring in addition to handling and insurance costs will be added to the hammer price. If you choose to pick up at one of our locations, you pay a freight fee of NOK 25 minimum depending on the weight and size of the item.

When will my items be shipped?

At our online auction all items sold within a given week will be shipped the following week. At other auctions the items will usually ship within 14 days of the auction’s ending.

Do you provide a tracking number?

If the shipment is over 2 kg or valued at more than NOK 2000, the shipment will receive a tracking code with Bring. For now, please request a tracking code by using our contact form and we will provide one as quickly as possible.

Can you please hold my items? I have more bids waiting.

If all your bids are within the same week (Mon-Fri), normally they will all be shipped the following week. If you have bids collecting every other week or once a month we can ship them together, if this is agreed upon before bidding. This only applies to the online auction, not special auctions such as Heureka-auctions, the autumn auction or the spring auction. Please contact us if you have any questions.

Unfortunately, we cannot hold back processed items if you have other bids waiting. This is automatically handled within our systems.

I have confirmed the pre-payment. When will my order ship?

Your order will ship once the payment has been processed and confirmed in our system. The processing time might be a couple of days after your payment has been confirmed.

How much does international shipping cost?

Shipping within the EU is distributed through our Dansih company Skanfil Danmark AS and customs through to the EU is handled by them. We add a 5% VAT onto the invoice, which would be equivalent to purchase within the EU. Postage surcharge according to the table below (applies to packages up to 20 kg). Letter post: minimum NOK 75 which includes handling and insurance. To other EU countries: postage from Denmark (minimum NOK 75). EU customers can in this way, shop at Skanfil Norway at no extra costs with no customs clearance problems. Weapons, including knives, cannot be sold to EU countries.

Base shipping rates to EU-countries per November 15 2023:

Austria NOK 440
Belgium NOK 435
Bulgaria  NOK 475
Croatia  NOK 450
Cyprus NOK 1200
Denmark NOK 190
Czech Republic NOK 395
Estonia NOK 1080
Finland NOK 190
France NOK 440
Germany NOK 365
Greece NOK 1170
Hungary NOK 1445
Ireland  NOK 440
Italy NOK 850
Latvia NOK 1060
Lithuania NOK 1060
Luxembourg  NOK 455
Malta  NOK 1200
The Netherlands NOK 435
Poland NOK 740
Portugal  NOK 485
Romania  NOK 475
Slovakia  NOK 455
Slovenia  NOK 515
Spain NOK 485
Sweden NOK 190
Åland NOK 250

For international shipping, outside the EU, all packages are shipped from Norway and local customs will apply. The 5% VAT of Norway will not be added to these shipments.